Key Benefits
iQuest is driven by one major goal:
To help our customers grow, maintaining a competitive advantage through technology that serves the business strategy.
We have a 12-year track record of providing cost-effective technical innovation.
We offer a unique combination of Technical expertise and Service excellence:
Technical expertise
| High delivery capability | We consistently deliver the quality and level of services to which we pledge. Our services are constantly rated by our customers as "very good" or above. The attainment of excellence is a large part of our contribution to long-term customer partnerships. | |
| Deep industry domain knowledge | Our superior understanding of industry standards and market dynamics, combined with deep technology expertise, results in unparalleled expert know-how. Read more |
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| State-of-the-art technology expertise | Our core competencies range from legacy platform integration and major enterprise applications, to emerging technologies. Deep technology expertise, across a wide range of competencies, enables us to develop innovative, scalable and configurable solutions. |
Service excellence
| Reliable know-how | We fulfil stringent quality criteria, including certification for critical industries such as pharmaceuticals. Applications are protected by a sophisticated security infrastructure. | |
| Long-term partnership | We build trusting and long-lasting partnerships, both with our customers and our colleagues, based on commitment, results and openness. | |
| Continuity | iQuest has a stable, organic growth pattern with very low staff turnover. | |
| Organisational agility | Our mature, flat organisational structure gives us the speed and flexibility to adapt to project and customer needs. We embrace change as a way of helping customers to achieve their goals. | |
| Transparent cost | The cost of your outsourcing project is kept transparent. You won’t need to make any up-front investment, nor will you face hard-to-predict follow-up costs. Instead, you will receive a complete and accurate overview of your IT expenditure from day one. | |
| Project status transparency | We provide total visibility regarding the team, tasks and project progress, offering clients as much involvement as they require. This is great contributor to confidence and trust in the relationship. | |
| Mature processes | Our disciplined process management approach drives consistency across the group. Robust management processes eliminate the hurdles of managing complex projects along with managing change issues. On the other hand we can apply agile processes when appropriate or required. | |
| Excellent price/ quality ratio | Through our specific business model we deliver high value at a fair price. Our rigorous quality policy prevails throughout the organisation. | |
| Contractual flexibility | Any contract will establish clear parameters for scope of work, time, costs and results, taking care of intellectual property protection and security issues. That’s just the base point; we are always flexible if project or client needs dictate a different basis, such as time and material, fixed price model or any other appropriate combination. Shared risk - based on case-by-case analysis of the risks and gains, we are open to share the risks with our customers. |
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| Cultural fit | Sharing the same cultural and business background with our European clients helps iQuest succeed in building efficient communication links and long-term relationships. |